Blackboard Collaborate is a real-time video conferencing tool that lets you add files, share applications, and use a virtual whiteboard to interact. Collaborate with the Ultra experience opens right in your browser (Chrome or Firefox highly recommended). The embedded YouTube playlist above will walk you through Collaborate's features in eight short videos.
Blackboard Collaborate Ultra Training Slides (PowerPoint file)
*NEW* Troubleshooting Blackboard Collaborate Ultra (Knowledge Base Article link)
Adding the Blackboard Collaborate Tool Link to your Blackboard Course (Video)
How to Add a Tool Link to Your Course (Video 3:04) Please note: The Blackboard Collaborate Tool is called: Blackboard Collaborate Ultra
Students can access Collaborate Ultra using the Blackboard App.
Download for Android
Download for iOS Device
Please note: Using Collaborate Ultra on your desktop web browser will provide additional capabilities to the app version.
Open SUNY Support Services
Phone: 1-844-OPENSUNY (844-673-6786)
Email: OpenSUNYHelp@suny.edu
Direct Help Website: Open SUNY Help Desk
Open a Ticket through the IT Self-Service Portal to Request a Supervisor Account or inquire about a one-time event session.
Training is offered through Instructional Design and Distance Learning. Check the Workshop Registration System calendar for upcoming scheduled trainings, Request a Session with Instructional Design and Distance Learning, or use the Book One-on-one Appointment button below.
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